Before you stay.
Booking, check-in and everything in between.
Can I bring my pet?
No. All of our homes are pet-free.
What is your cancellation policy?
Cancel at least 30 days before check-in for a full refund.
Why book direct with Solani Stays?
You get our best rate with no platform fees, a direct line to your host, and direct-booking perks.
Can I check in early or check out late?
Often, yes. Request it through your guest app; it depends on availability.
How does check-in work?
Every booking includes a private guest app with your arrival details, Wi-Fi and a neighborhood guide.
Is parking available?
Most of our homes include free parking. Our Nashville suite offers a reserved spot for $30/night. Each listing has the details.
Do you offer monthly stays?
Yes. Ask about monthly discounts for corporate stays, relocations or longer getaways.
Can I book more than one unit?
Yes. Several of our Dallas suites can be booked together, and our Nashville building can host groups of 16+ on one floor.
How do I reach you during my stay?
Use 24/7 in-app support, email Stay@solaniproperties.com or call (415) 853-2528.
Hosting with Solani.
How our co-hosting works, from pricing to reporting.
How much do you charge for property management?
Pricing depends on the level of service you need, with fees starting at 20%. We’ll build a plan around your goals.
What services are included?
Full-service management: listing setup, guest communication, pricing optimization, cleaning coordination and maintenance.
What kind of homes do you manage?
Everything from urban apartments to luxury vacation homes, for first-time hosts and growing portfolios alike.
How do you set pricing?
Dynamic pricing tools track demand, competitors and seasonality in real time, and our team adjusts strategy as booking patterns shift.
How do you handle guest communication?
Our leadership brings 10+ years in guest services. Automation covers check-in details and house rules; real people handle everything else, quickly and personally.
How do you screen guests?
We review guest profiles and past reviews, use Airbnb and identity verification, set clear house rules, and use noise-monitoring devices to protect quiet hours.
How do you keep my property clean?
Professional cleaners work from a detailed checklist, with quality checks after every turnover and consumables restocked each time.
How do maintenance and repairs work?
Quarterly inspections catch issues early. Routine upkeep is included; larger repairs are quoted for your approval first and passed through at cost.
How will I see my property’s performance?
You’ll get detailed monthly reports on income, expenses, occupancy and nightly rates, plus recommendations to improve them.
How do I get started?
Fill out our client intake form. We’ll book a consultation, share a tailored plan, then handle setup once the agreement is signed.
We're happy to help.
Email Stay@solaniproperties.com or call (415) 853-2528.
Contact us